Objectives
At the conclusion of the workshop, participants will be able to:
- Describe the consultative selling process
- Use questioning and listening techniques to identify client needs
- Apply effective tools for prospecting, evaluating, qualifying, proposing the solution and closing
- Make initial contacts high impact
- Deliver effective sales presentations
- Respond effectively to client questions and objections
- Apply key steps to developing client solutions
- Implement a relationship management process
- Implement a customer follow-up process
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